What is emergency maintenance and who do I call?

Emergency maintenance, per legislation, is considered to be:

• Burst water service or serious leak
• Blocked/broken toilet (if only one toilet on premises)
• Serious roof leak
• Gas leak
• Fault/damage likely to cause injury
• Electrical shock/fault
• Natural disaster damage (flood, fire, storm, impact)
• Failure/breakdown of gas/electricity/water supply
• Failure/breakdown of an essential service/appliance on the property

During office hours: Please call us immediately on 07 3856 1700 to report these types of situations

After hours: Please contact our recommended contactors:

Note: Any maintenance aside from this list does not constitute an emergency and will be dealt with within normal business hours.

More questions?What should I do if I get locked out or lose my keys?